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Frequently Asked Questions

  • Do you have the Nutritional Information? 

You can find all of the Nutritional Information Details at the link at the bottom left of this page.

Pappy's Kettle Korn uses Soybean Oil.  Aside from the nutritional benefits over less healthy oils, the Soybean Oil assures that those with peanut allergies will never have a problem with our delicious Pappy's Kettle Korn.

  • Is the ordering process secure? 

We promise to protect your personal information. Any page at pappyskorn.com that asks you for personal information is highly secure. Our secure servers protect your information using advanced encryption and firewall technology throughout the ordering process.

Most browsers will show a lock icon in the bottom status bar on secure pages. Look for this icon on any web page that asks for your personal information.

  • When will my credit card be charged?

Your credit card will be charged during the checkout process.  We will ship your order within 3 business days.  USPS Priority Mail should deliver your package within 2-3 days after shipment.  When your order ships, you will receive a confirmation e-mail from us.

  • Are there other ways to order?

  • BY Check or Money Order

Go through the shopping cart process.  You can select check or money order.  You will be given an order sheet to print and mail along with your payment.

  • BY PHONE or FAX

Go through the shopping cart process.  You can select a Phone or Fax transaction. If you have any questions,  call us.  We will be glad to help.

  • What If I am not satisfied with my order?

If you are not completely satisfied, please contact us within 15 days.  We will do everything possible to correct any problems.  If you feel that we cannot resolve your problem, we will gladly refund your purchase price.

 

  • What if I have special requirements?

... I would like to send to several different places.

... I would like to request that an order not be shipped until a certain date.

 

We are here to help.  Please contact us with any questions at all!